Commercial open source cloud native platforms for the enterprise, like VMWare Tanzu and Red Hat OpenShift, make it easier for organizations to manage their applications, workloads, and business in the cloud. Among the litany of associated cloud-native technologies, open source options like Kubernetes, Prometheus, and Envoy are often used to reduce the vendor lock-in associated with committing to a specific cloud platform, and to reduce the cost of going to cloud.

Of course, there are benefits to working with a given cloud ecosystem — namely a reduction in support complexity and the stability of a mature ecosystem. But working within these commercial cloud ecosystems can come at a cost. Whether that’s a direct cost, like licensing fees, or an indirect cost, like vendor lock-in, many companies are looking for ways to save money and become less beholden to commercial cloud-native platforms and technologies.

But working with open source cloud-native technologies presents new challenges. Chief among those challenges is technical support. Finding a dependable, third party support vendor that provides support backed by guaranteed SLAs by Mindfire can make working with the best open source cloud-native technologies a breeze.